FREQUENTLY ASKED QUESTIONS

Is the check-in self-service?

Yes. You can access the accommodation independently, without having to arrange a specific arrival time. Our self check-in system allows you to arrive comfortably and at your own pace.

Is there parking available?

Yes. We offer free private covered parking, so you can leave your vehicle safely and comfortably throughout your stay.

Is the accommodation located in a quiet area?

Yes. Benvinguts a casa nostra is located on the outskirts of Castilló de Tor, a small village surrounded by nature. It is the perfect place to rest, disconnect from everyday life and enjoy the peace and tranquillity of the Pyrenees.

How far is the nearest village with services?

El Pont de Suert is only a few minutes away by car. There you will find supermarkets, restaurants, a pharmacy, petrol stations, shops and all the services you may need during your stay.

Is it a good location for hiking?

Yes. From the accommodation you can easily access hiking trails, mountain routes and natural areas in Alta Ribagorça. The Camí de l'Aigua trail passes right in front of Casa Nostra, making it an ideal starting point for discovering the surrounding area.

Are there restaurants nearby?

Yes. In El Pont de Suert and the nearby villages you will find several restaurants where you can enjoy local cuisine and traditional products from the area.

Do you offer breakfast?

We do not offer breakfast or café services. However, each room has a kettle with complimentary coffee and herbal teas, so you can start your morning at your own pace. If you prefer to have breakfast out, there are cafés and restaurants just a few minutes away by car.

Do the rooms have a private bathroom?

Yes. All rooms have a private bathroom to ensure a comfortable and independent stay.

Is it suitable for a couple’s getaway?

Yes. The peaceful surroundings, nature and privacy make Benvinguts a casa nostra an ideal choice for couples looking for a relaxing escape.

Is Wi-Fi available?

Yes. Free Wi-Fi is available throughout the accommodation.

What are the check-in and check-out times?

Check-in is available from 2:00 pm and check-out is until 10:00 am. Thanks to our self check-in system, you can arrive comfortably without depending on our presence.

Can I store my bicycle?

Yes. If you are travelling with a bicycle, please let us know before your arrival. The rooms have enough space to store your bike, and we can provide an extra towel if needed to protect the walls.

You can also leave your bicycle in our private, enclosed and secure outdoor area.

Our location is ideal for discovering the mountain roads and cycling routes of Alta Ribagorça. Please note that we are located outside the village centre, so the nearest services are a few minutes away by car.

Is there parking for motorcycles?

Yes. We offer private covered parking, where you can safely and conveniently park your motorcycle protected from the weather.

Are pets allowed?

No. Unfortunately, pets are not allowed at the accommodation.

Is this an adults-only accommodation?

Yes. The rooms are mainly designed for adults looking for tranquillity, rest and a connection with nature.

Is it easy to reach in winter?

Yes. The accommodation is accessible all year round and is located next to the L-500 road. In case of heavy snowfall, we recommend checking road conditions before travelling and carrying winter equipment in your vehicle, as is usual in mountain areas.

Is there heating? Is there air conditioning?

All rooms have heating to ensure a comfortable stay during the colder months.

We do not have air conditioning, but thanks to our altitude and mountain climate, nights are usually pleasantly cool even during summer. Each room also has a portable fan.

Is there a kitchen?

No. The rooms do not have a kitchen. In El Pont de Suert and nearby villages you will find restaurants, bars and other places where you can enjoy local cuisine.

Is it a good place to disconnect?

Yes. If you are looking for peace, nature and an authentic Pyrenean setting, Benvinguts a casa nostra is the perfect place. Enjoy a peaceful stay surrounded by mountains, away from the noise and daily routine.

Why should I book directly through your website?

By booking directly through our website, you will always get the best available price, direct communication with us and a quick, easy booking process without intermediaries.